About Benetas | Benetas

A proud history

Benetas has been providing aged care services in Victoria for 75 years. Benetas was established in 1948 when a small group of volunteers from the Anglican Diocese of Melbourne responded to an urgent need to provide care and support to older Victorians.

To reflect our Anglican heritage and commitment to social justice, we contribute a social dividend which sees any profit reinvested into growing and expanding services and initiatives, including our dedicated research and advocacy agenda, which provides broader benefits to people within our communities.

Today, while our heritage inspires our commitment to provide quality care, we are dedicated to the principle and practice that our services are not limited to those who share our story.

15,000+

Customers

1,895

Employees

Residential Homes

Our Values

Respect:
We take the time to understand and value each person and respect their choices

Responsibility:
We act with integrity toward our clients, their families and carers, our supporters and the broader Anglican community

Community:
We strive to build strong relationships and communities of interest among all stakeholders by working together in an open, involving way

Spirit:
We build a positive, energetic culture dedicated to creating fulfilling life experiences for older people

Pastoral care

We understand that adjusting to moving into an aged care home, coping with illness and approaching the end of life can be challenging.

Benetas encourages all our staff and volunteers to bring a pastoral sensibility to their role, to listen to and be truly present to our clients. At times you might feel the need to speak to someone, so across our residential services Benetas’ specialist team of nondenominational Pastoral Care Practitioners are there to provide individualised and ongoing spiritual and emotional support.

A woman happily holds a bouquet of flowers while smiling at an older woman. A heartwarming moment between generations.

An older woman with a joyful expression, enjoying herself in a park surrounded by nature's beauty.

The faith dimension

Across all of our services the faith dimension of a person’s life is supported through connections with denominational visitors and volunteer companions who foster an ongoing relationship with our clients’ chosen faith tradition and provide Church and Chaplaincy services.

Sandra Hills OAM

Chief Executive Officer

MBA; GDipHumanServMgt; GCertHlthServR&E; BA (Psych and Soc)

Sandra Hills joined Benetas in 2009 with career experience in local and state government and the not-for-profit sector.

Elyssia Clark

General Manager, Customer, Insights and Marketing

BA (Psy)(Media); PG Dip (App. Science); MA (Str Marketing)

Elyssia was appointed in October 2022 and brings a wealth of knowledge in data, customer experience and marketing.

Campbell Richards

Chief Financial Officer

BE (Civil) (Comm), CA

Campbell Richards joined Benetas as Chief Financial Officer/Company Secretary in 2022, having had a successful career spanning 17 years.

Helen Kemp

General Manager, Community Health and Care

BA, MBA

Helen joined Benetas in 2020 and is a leading health and aged care practitioner with over 20 years of experience.

Verity Leith

General Manager, Residential Services

RN (Certificate General Nursing), Critical Care Nursing Certificate, BEd, GAICD

Verity joined Benetas in September 2019, with extensive experience in executive management roles within the industry.

Sarah McInerney

General Manager, Quality, Risk, and Safeguarding

BComm/Law; Bpharm

Sarah joined Benetas in 2021 as the General Manager of Quality, Risk and Safeguarding and oversees quality, compliance and continuous improvement of Benetas.

Bruce Webb

General Manager, Strategy, Infrastructure and Housing

BComm, MBA

Bruce has been with Benetas since 2011 and has been the General Manager of Strategy, Infrastructure and Housing since August 2019.

John Staines

Chief Information Officer

Grad. Dip. Computing and B.Sc (Applied Physics)

John joined Benetas in 2022 as the Chief Information Officer, with extensive experience working in the for-profit and not-for-profit sectors.

Alicia Goddard

General Manager, People, Culture and Diversity

BAB (Bus, HR), GDip ER/IR, GCert Health Systems, MBA

Alicia joined Benetas in January 2023 with over 20 years’ experience in health, government and education industries across not-for-profit and for-profit organisations.

Michael Urwin

Chairman

BA (Hons), Dip.Ed (Melb), FACE

Michael Urwin is an active member of the Anglican Church, former Brighton Grammar School Headmaster and has been a member of the Diocese of Melbourne Archbishop Council previously.

Sean Balding

Board Member

B.Comm, GICD

Sean Balding is an executive who brings significant experience across finance, risk management, M&A and organisational management to the board room.

Helen Bloustein

Board Member

B.Comm, Cert. Actuarial Techniques (IFoA), MAICD

Helen Bloustein brings to Benetas broad experience in investment management, superannuation and best-practice approaches to sustainability management and reporting.

Prof Deirdre Fetherstonhaugh

Board Member

Dip Appl Sci (Nursing), Renal Cert, BA, MA, PhD, RN

Deirdre is the Director of the Australian Centre for Evidence-Based Aged Care (ACEBAC) at La Trobe University and is dedicated to raising the profile of care staff in residential aged care.

Associate Professor Michael Murray AM

Board Member

MB, BS, MPH, FRACP, AFRACMA, FAAG, FANZSGM, Clinical Associate Professor

Associate Professor Michael Murray has a broad range of management, clinical and clinical teaching experience in the area of aged care.

Julia Pryor

Board Member

LLB, BA (History&Classics), ExecMA(Leadership&Mgt), MAICD

Julia Pryor is presently the Chief Risk Officer, Superannuation, Retirement and Platforms at AMP.

Frank Warner

Board Member

FCA; MAICD; MICDA; B.Bus.

Frank has diverse experience via key roles in public practice, corporate sector, international capacity development and not-for profit organisations.

Policies, Reports and Publications

We regularly produce publications and documents such as strategic plans, annual reports, submissions to government reviews and more. Benetas representatives are also regularly invited to present at external conferences, sharing the experiences of our clients, families, staff and organisation with industry peers.

Below are some of our recent documents available for download.