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Life is better with Benetas

With over 70 years of experience providing aged care to older Victorians, we take the time to listen and give you the best advice when choosing the option that is right for you.

Find Out More

Customer centre high volumes

Please be aware that our Customer centre is currently experiencing high volumes, leading to long wait times. Please consider completing a web form for your enquiry and we will be in touch as soon as possible.

If your call is urgent, please call the residence or office that is relevant - the direct numbers can be found on our contacts page, or click here to find the right telephone number:

Home Care Regional Offices

Aged Care Residences

In Home Nursing


Allied Heath Services at Macedon Ranges Health

Please be aware all our services are experiencing high work volumes, therefore it may take up to 2 working days for us to respond to calls or emails.


A little more about what we do

Benetas is a leading not for profit aged care provider with a mission to provide older Victorians, their families and carers with a full range of quality community-based services such as home care, and in-home nursing; respite services; residential care and retirement living communities across Melbourne and regional Victoria.

For us, our customers are at the centre of everything we do. We take the time to get to know you, listen and understand what you need, explain how things work, and go through all your options.

We are committed to giving back and contribute a social dividend which sees any profit reinvested into growing and expanding services and initiatives. This includes our dedicated research and advocacy agenda, representing all Victorians, in establishing a better aged system for now and well into the future.


Benetas Information on

Coronavirus and Visiting Residents

Benetas is taking every measure to ensure the safety and wellbeing of all residents, clients, volunteers and employees. We are committed to keeping our Benetas community informed through this period. Please find all COVID-19 related updates here - including latest information on visiting residents.

Find out more
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Meet Bradley

By genuinely listening to our clients, Bradley understands how they work and cares for them in the place they love most.

Just like Bradley, all of home care workers at Benetas are handpicked for their passion and dedication as well as their qualifications and experience.

By taking the time to get to know you, we can provide tailored in-home support and help you to continue doing the things that matter to you.

Discover why Benetas Home Care is the right care provider for you - because we listen.

Send us a message to find out more.


Our Services

Home Care

Support that comes to you.

Residential Aged Care

Home isn't a place, its a feeling

Respite Services

Support yourself and your loved one too

Retirement Living

You be you, in a peaceful lifestyle community


Aged Care explained

Where do I start?

Confused about aged care? Take a look at our new video which explains your options for Respite, Home Care and Residential Aged Care.

And dont worry about taking notes - we have you covered with our fact sheet with help and advice about where to start.

Prefer to talk about it? Request a call back

Fact Sheet Contact us

Benetas represented in numbers


Happy clients






Residential Homes


Helping residents to feel supported in their new home

Transitioning into Residential Aged Care can be an emotional and challenging time for residents and their families. Benetas has created a series of videos providing insights into the transition and mental health supports available at Benetas, through lived experiences from our residents.

Click to view videos
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Join our Consumer Participation Register

We want to hear your voice

This Consumer Participation Register provides an opportunity for the community to have their say and be heard. We want to hear from members of our community to play an active role in the customer experience at Benetas.

Being part of the register means you have the opportunity to help shape health services and programs for older Victorians.

Find out more
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Ask PAT, our Positive Ageing Tool

Start your Health Check now

PAT's Health Check is designed to support you to monitor your ageing journey and equips you with important resources for staying active and healthy for longer.

The Health Check takes no more than two minutes with five simple questions that either you or your loved one can do on your behalf.

Not sure if this is right for you? Request a call back

Start your health check
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My Wife Died and I'm Starving

A web series with a difference

My Wife Died and Now I’m Starving is a humorous web-series designed to shine a light on the challenges older Australians can face to stay independent and active for longer.

This six-episode series is coupled with informative online resources and expert advice on everyday health and life-management issues that many older Australians face throughout their ageing journey.

Watch now
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Contact us

If you interested in finding out more about Benetas, please complete the form below.

Please be aware all our services are experiencing high work volumes, therefore it may take up to 2 working days for us to respond to calls or emails


Get started with Homecare.

Homecare is easy. Make a start, and see if Benetas is right for you. Its as easy as 1,2,3...


Call our customer centre, and discuss what care needs and where to start. We can help you start the process with My Aged Care, which will involve an assessment.


We will schedule a free consultation and help you make a personalised care plan. We will provide you a quote and help you understand all our costs.


Enjoy care for you and your loved ones. We offer Home care services across metro Melbourne and all parts of regional Victoria.


Latest news

Healthy routines at home

24th January 2022

As the New Year begins and we go back to work and school, it is important to set good routines at home. Routines help us manage...

Centre for Growth and Translational Research launching

16th December 2021

Benetas CEO, Sandra Hills OAM is thrilled by the Federal Government announcement of a new $34 million research centre to addres...

Win a cubby house for Christmas

13th December 2021

The Gisborne Men's Shed has once again built an amazing cubby house to be raffled with all proceeds going to the Gisborne Foodb...

More news

Fact sheets

Introduction to Aged Care