Now that you understand how much money the Government contributes and that your income test also factors into the value of your Home Care Package, we’ll explain how much money we deduct to administer your Package and Care plan.
At Benetas there are: NO hidden fees, NO basic daily fees, NO set up fees and NO exit fees
Just two fees:
- Package Management
- Care Management
It’s important to note that these fees are NOT out of pocket. We deduct these fees from your package budget.
Your Home Care Package budget is set aside for you to spend with the Provider of your choice. Most Providers charge for both Package Management and Care Management.
1. Our Package Management fees
This fee covers the ongoing administration and organisational activities required to coordinate your Package. Some examples of what this fee includes: Operating costs, Preparing monthly statements, Managing your Package funds, Aged care compliance and quality assurance activities, and more.
At Benetas, Package Management fees are charged at a set 15% of your Home Care Package.
| Home Care Package Level | Benetas Package Management Fee |
|---|---|
| Level 1 | $130.55 per month |
| Level 2 | $229.59 per month |
| Level 3 | $499.68 per month |
| Level 4 | $757.49 per month |
2. Our Care Management fees
This fee applies to the initial assessment of your care needs, the ongoing development of your care plan and to coordinate your individual services, often involving a variety of suppliers.
The cost of Care Management varies depending on your preferences for support and advice. At Benetas, you can choose from two options:
Partnership - recommended for those who feel they could partially self-manage their own care plan with a bit of phone contact with us. Our Partnership fee is 17% of your package level.
OR
Fully Supported – recommended for those with high care needs (usually level 3 and 4). More services requires additional coordination of services and more comprehensive care monitoring. Our Fully Supported fee is 20% of your package level.
| Care Management Model | Level 1 | Level 2 | Level 3 | Level 4 |
|---|---|---|---|---|
| Partnership | $147.95 | $260.20 | $566.30 | $858.48 |
| Fully Supported | $174.06 | $306.12 | $666.24 | $1,009.98 |
Care Management is an important component of your Home Care Package.
It includes:
- Reviewing your Home Care Agreement - a written agreement between you and your provider detailing the services you will access;
- The initial and ongoing assessment, planning and development of your Care Plan - a plan we design together to ensure the services you choose will help you achieve your goals;
- Ensuring there is someone to speak to when you need to;
- Ensuring your care is aligned with your culture and other supports;
- Identifying and addressing risks to your safety;
- The coordination of your budget, care and services to help you maximise your Package.
Every Home Care Package will require some level of care management, ensuring you receive the appropriate level of support for your current and future care needs and goals.
You can choose the type of support and contact you want from us, whether that be home visits, phone check-ins or a combination of both.
Compare your two Care Management options side by side
| Care Management options | Partnership | Fully Supported |
|---|---|---|
| Your options | Partnership Care Management | Fully Supported Care Management |
| Percentage of Home Care Package budget | 17% | 20% |
| Option Details | Our lower cost Partnership Care Management option enables you to self-manage some components of your Home Care Package. We work in partnership to determine what you’d like to self-manage and the type of support you’d like from us. You might wish to manage:
We will have a shared responsibility in ensuring you feel supported, yet able to maintain your independence. This is a truly personalised option and provides a greater amount of budget to spend on services. |
Our Fully Supported Care Management option includes our comprehensive assistance in planning, coordinating, and booking your home care services. Together, we make decisions on how funds are spent and monitor your budget. Your Client Advisor will be your first point of contact to:
The remaining funds in your Package budget are to be spent on the individual services that make up your care plan. See our service rates: Our Service Rates |
We offer a range of Home Care services across Victoria
Check your postcode to see if we have services in your area
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We want to give you the most relevant information to fit your needs. Choose which step of the Home Care process you’re at and we will provide the information that is relevant to you.